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Friday, March 18, 2011

The Work Buzz's Latest News: So you want to be the boss?



The Work Buzz's Latest News: So you want to be the boss?


Posted: 17 Mar 2011 08:44 AM PDT
Or, perhaps a better question is: Who doesn't want to be the boss? In addition to higher pay, managers typically experience more power, prestige and freedom than their junior-level counterparts.
Chances are, if you got offered a promotion to a management position, you'd enthusiastically accept. But along with the glory of being the boss comes a lot of responsibility … responsibility that not everyone is ready for when they take on a leadership role.
According to a new CareerBuilder survey, one-in-four managers reported that they weren't actually ready to become a leader when they started supervising others – a figure that’s not entirely surprising.
"Any supervisory job is dramatically different from a non-supervisory role," says Dennis Kravetz, author of "Measuring Human Capital: Converting Workplace Behavior into Dollars." "For example, non-supervisory engineers need to have a variety of technical engineering competencies, accountants need technical accounting skills, etc.  Employees are trained for this at the college level and their performance at a non-supervisory level is based on how technically competent they are in their field."
In a management role, however, Kravetz says the necessary skills for success are entirely different. "Supervisors primarily need people competencies (developing others, handling conflict, scheduling work, etc.). Engineers and accountants had zero college courses in areas like this and no on-the-job training either. The net result is that these people are often lost in the job of new supervisor," he says.
Indeed, it seems that the areas most managers struggle with are primarily those that are people-centric. According to the survey, managers reported having the most trouble with the following:
  • Dealing with issues between co-workers on my team – 25 percent
  • Motivating team members – 22 percent
  • Performance reviews – 15 percent
  • Finding the resources needed to support the team – 15 percent
  • Creating career paths for my team – 12 percent
A successful transition into a supervisory position can be made, though, even if you don't have any leadership experience. Here's how to prepare yourself for leadership, and what not to do once you get there.
According to Kravetz, doing the following will increase your potential for management success:
  • Take available classes targeted for new supervisors. If these are not offered by your employer, find them through professional management associations, college continuing education classes and other vendors.
  • Identify effective supervisors where you work. Model yourself after them. Ask them if they could mentor you on how to be a good supervisor.
  • Seek out team leadership and project leadership roles even when you are not assigned to this role. Learn from the experience.
  • Seek out your current supervisor for an informal assessment of your strengths and weaknesses as a potential supervisor and work on your weaknesses.
  • Read practical, how-to books on being a supervisor. (Kravetz wrote two such books "The Directory for Building Competencies" and "The Competence Builder" that help people build competencies in any area.)
On the other hand, once you're ready for a management role, make sure to steer clear of any of the below behaviors, which, according to the CareerBuilder survey, are the top concerns workers have with their bosses:
  • Playing favorites – 23 percent
  • Not following through on promises – 21 percent
  • Not listening to concerns – 21 percent
  • Failing to provide regular feedback – 20 percent
  • Not keeping employees motivated – 17 percent
  • Not facilitating employee development – 17 percent
  • Only providing negative feedback – 14 percent
Are you a manager? How did you learn to be successful? What important lessons have you learned about leadership? Tell us in the comments section, below.
Want to know more about leadership roles? Check out:

The Work Buzz's Latest News: Employers fear St. Patrick’s day will kill workplace productivity



The Work Buzz's Latest News: Employers fear St. Patrick’s day will kill workplace productivity


Posted: 16 Mar 2011 01:13 PM PDT
We've told you about the most unusual excuses workers have had for calling in sick and coming in late to work, but it looks like we’ve stumbled upon a new one. Post-holiday hangovers.
According to a recent survey from Irish human resources consultancy Peninsula Ireland, nearly a third of employers there expect that some of their staff will call in sick this Friday, due to hangovers caused by enthusiastic drinking during St. Patrick's Day celebrations. Almost all of the 626 employers surveyed (94 percent) fear that productivity will decline on March 18th.
“St Patrick’s Day is a huge celebration for the people of Ireland, but for many bosses the following day is one of lost productivity, something they could do without in the current economic climate," Alan Price, managing director of Peninsula Ireland, said in a statement. "With the following day being a Friday, many employees will be looking to pull a sickie in order to have a long weekend to get rid of their heavy hangovers.”
Price went on to say that employees who do so should be disciplined in the same way they would be any other day. (As much as we love the term "sickie," we must agree with Price on this one.)
Workers in the patron saint’s native land aren't the only ones who will be tempted into over-consumption though. New York City is celebrating the 250th anniversary of its St. Patrick's Day parade, Boston has more than 100 Irish pubs in its vicinity, and it's been reported that bars in Phoenix and elsewhere will be opening as early as 6AM on March 17th, presenting plenty of opportunity for bad decisions on this side of the pond as well.
While we won't be a total buzz kill and suggest you skip the green beer altogether, if you do plan to partake in St. Patty's parties, we do recommend moderation and keeping the following in the back of your mind: According to CareerBuilder's latest survey on calling in sick to work, 70 percent of employers require a doctor's note from "sick" employees, 29 percent check up on employees who call out of work and 16 percent said that they've fired an employee for calling in sick without a proven or valid excuse.
For more on calling in sick, check out:
“A chicken attacked my mom” and other reasons you called in sick
Nuttiest excuses for being late to work

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